New Entity. In you have already registered using another website already, then select “Enroll Entity”.
In case of new registration, in case prompted for an amount to pay, please enter 00 and proceed.
A pop up as shown below will still appear. Don’t worry about it. The process is free of cost. Please click okay and proceed.
Follow the link to verify the email.Within 24 to 48hrs, the account will be activated.
All customers are required to register
senderIDs/Headers with the operators for smooth delivery of messages
First, you’ll need to log into the portal: https://pingconnect.in/
Once logged in, click
Header on left navigation bar to see the detailed view of all the Headers. Select New header to add a new one.
Single to create a New Single Header and select the other fields
Header Type to choose the type of header from the list.
Provide a name for the header.
Click on check status to see the availability of the applied for
Select the relevant document for the applied header and request for OTP. Once the OTP is verified, click on Submit
On submission the header will show up as
Pending. This will be reviewed by the Registrar Team and an update will be provided via email or call in case there are any documents missing or discrepancies for the header submitted.
Once the header is approved, the status will change from
Consent Template is created to acquire prior consent from the customer to send commercial communication which is related to Service or Promotion of
Product/Services of a Business Entity.
a. Click on the
Consent Template on the sidebar to view the details of Consent Templates or to create a New Consent Template.
b. Click on the Add New Consent Template button to create a new Consent Template.
c. To create a New Consent Template, first type a relevant Consent Template Name as per the Entity business requirement.
d. In the Brand Name column, the data will be auto filled, and the company name will appear.
e. To create content for the consent template, type the content required in the Message box.
f. Once the content is created. Click on the GET OTP link, a One Time Password (OTP) will be sent to your registered mobile number. Authenticate the process by typing that OTP in the OTP column.
g. Press the Submit button to send the request to the Operator for approval.
Templates are created for Commercial Communication and as per TRAI guidelines all the Principle Entities need to register their Templates before sending Commercial Communication.
a. In the Entity portal on the sidebar click on the Templates option to view the page.
b. In the Template page click on Add New Template button to create new Templates.
c. Fill an appropriate Template name basis on the business requirement in the Template Name column
d. In the Communication Type column select the type of communication from the following:
e. In the Content Type select any of the following options:
f. In the Consent Template ID column select the relevant Consent Template registered on DLT from the drop-down list. Consent Template ID is not mandatory for Transactional and Service Implicit commercial communications.
g. In case the Consent template is not created at the time of Template creation then choose the given link to create and register the same.
h. In the Content Category column select any of the Category from the drop-down list as given which is appropriate for the Template to be created.
i. In the Template Type column, it will either be TEXT or UNICODE, and it will be auto fetched based on the selection of language for the content.
Please note, any language other than English will be taken as Unicode
In the content creation section, there are two options available:
Select any of the option based on the requirement of content creation.
j. In the Copy/Paste Message option, copy any message and create the required content for the Template.
k. In the Create New Message option, type the required content.
l. In the Create New Message Box type the required content and to add variables there are options available on the panel.
m. Messages in languages other than English can be created, such template types will be treated as Unicode. Language can be selected from the drop-down list.
n. Press the Get OTP link to receive the One Time Password on your registered mobile and email id. Once received, type the same in the OTP column to authenticate the process.
o. Press the Submit button to confirm and send the request for approval by the Operator.